Automatic Door motor with Brake

Customer case study — brushless gear motor with safety-hold brake

See how a Vietnamese door-systems integrator adopted the Greensky brushless gear motor with brake to add instant safety-hold on power loss and reliable performance through humid, high-traffic duty.

At a Glance

Client
Door-systems integrator, Vietnam Client name withheld under NDA
Industry
Building automation
Region
Vietnam / SE Asia
Products
BLDC Gear Motor + Brake
Scale
Commercial & public facilities
Outcome
Safety-hold + durability
01 — Background

Customer Background

Why a brake became mandatory for an access-systems integrator.

Our customer integrates automatic door systems for Vietnam’s fast-urbanizing commercial buildings, factories and public facilities, where demand for modern, reliable access is strong. In high-traffic environments, user safety is the top priority and doors must hold position reliably under frequent operation. Drives for gates and doors are covered specifically by IEC 60335-2-103, and pedestrian doorsets in Europe by EN 16005.

The customer needed a compact, efficient drive that moved doors smoothly and quietly, but also one that could immediately arrest motion on power failure or emergency stop. Brushless gear-motor technology with an integrated brake met both the performance and the safety requirement. In North America the equivalent operator requirements sit in UL 325.

BLDC gear door motor with brake on an automatic door system
BLDC gear motor with integrated brake on automatic door systems in Vietnam — holds position when power is removed and keeps the leaf stable in humid, high-cycle installations.
02 — Challenge

The Challenges They Faced

Three issues shaped the specification.

ASafety on power loss

  • Doors had to hold position instantly on power failure or emergency stop.
  • Uncontrolled motion in high-traffic areas risked user injury. Where the brake forms part of a safety function, the integrity required is set by ISO 13849-1 performance levels.
  • Safety compliance required positive holding without continuous power.

BClimate & duty

  • Vietnam’s humid climate accelerated corrosion and wear in open drives.
  • Continuous daily use demanded low maintenance.
  • Smooth, quiet motion was required in offices and hospitals.
03 — Solution

Products & Solution Adopted

Greensky supplied a brushless gear motor with an integrated brake for door automation.

BLDC Gear Motor

Brushless drive with integrated gearbox for smooth, quiet low-speed door motion.

Quiet · low-speed torque · compact

Electromagnetic Brake

Holds the door instantly on power loss or emergency stop — no continuous power needed.

Fail-safe hold · <0.3 s engage

Flexible Mount Kit

Multiple mounting options for new installs and upgrades across door sizes.

Retrofit-ready · sealed

The integrated gearbox delivers the torque needed at low speed for precise control regardless of door size or weight, while the brake engages immediately on power failure or emergency stop to prevent uncontrolled motion — critical in high-traffic areas. Brushless construction reduces maintenance, and sealed design withstands Vietnam’s humid climate and continuous daily use. Compact, flexible mounting eases integration into both new and upgraded door configurations. Rating and duty classification — relevant to a door that cycles hundreds of times a day — follow IEC 60034-1.

04 — Implementation

How We Implemented It

A phased rollout from safety spec to field-proven supply.

Specification workshop

Defined door torque, speed, hold-force and humidity ratings for target sites.

Brake validation

Power-loss and emergency-stop hold tests confirmed instant, fail-safe engagement.

Humidity field trial

Units ran in live commercial and public facilities through a humid-season cycle.

Sealing & release

Sealed construction verified; motor+brake released for production tooling.

Mass production & JIT

Volume supply synced to the customer’s project installation schedule.

05 — Results

Results Achieved

Measured against the customer’s pre-upgrade non-braked baseline.

<0.3 s
Brake hold time
−6 dB(A)
Acoustic noise
IP54
Humidity sealed
2×
Maintenance interval

Figures refer to the door-operator configuration and duty cycle agreed for this project, measured during pre-production validation against the client’s prior non-braked drive. Client and test records are available to qualified buyers on request under NDA.

The fail-safe brake gave the customer confident compliance with safety expectations, holding doors instantly on power loss. Sealed, brushless construction extended service intervals through Vietnam’s humid climate, lowering operating cost across continuous daily use.

06 — Testimonial

What The Customer Says

“
The brake was the feature our clients asked for — the door holds the moment power drops. Combined with the quiet brushless drive and sealed build, it’s exactly what our humid-climate sites needed.
Technical Director — Door Systems Integrator, VietnamClient name withheld under NDA.

Building doors, gates or lifts that must hold on power loss?

Tell us your torque, hold-force and environment — we’ll propose a customized brushless gear motor with fail-safe brake.

Request a Solution
Contact

Start Your Application Case

Share your application, required power, voltage and duty cycle — our engineers typically reply within one business day with a tailored motor proposal.

Greensky Power Co., Ltd.

Email: mkt@greensky-power.com

Tel: +86 5718819 5488

Web: greensky-power.com

Customized Service: Yes

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About this case study. This application case is published with the client’s consent. The client organisation is identified by sector and region only, and the quotation is attributed to the named role, in line with the confidentiality terms agreed between the parties. Performance figures are reported from the project’s acceptance testing and are specific to the configuration and duty cycle described here; results in other applications may differ. Standards references are provided for context and do not imply certification of the delivered product. The client and the underlying test records are available to qualified buyers on request under NDA.

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